Forum Discussion

theJingster's avatar
theJingster
New Contributor
2 years ago

Is “open & fill” broken in 1Password 8?

In 1Password 7 in the browser (let’s use Safari in this example), I could open the browser extension using ⌘ + \ and type to find a login. I could then hit Return to open the page and fill the credentials.

This is super useful so I don’t have to already be on the website I want to log in to.

With 1Password 8 and the 1Password for Safari extension app, this is entirely broken.

When I use ⌘ + \, it brings up Quick Access (because I have multiple accounts), and I can type to search but hitting Return on a result tries to autofill into the current website (the wrong website without any login fields available!).

If it knows what website I’m on, it should also know it’s the wrong one and default to open & fill instead of autofill.

I know I can click the kebab or hit right arrow and then ⌥ + Return but that’s so much worse than just hitting Return (especially after years of muscle memory)

What am I doing wrong?

1Password Version: 8.10.26
Extension Version: 2.19.0
OS Version: 14.4
Browser: Safari

browser extension

3 Replies

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey theJingster, I've located your support ticket and we will get in touch with you as soon as possible about this issue. Let's continue the conversation there, I'm closing this thread to prevent duplication of effort. 🙂

    -Evon

    ref: IUH-85651-292

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey there theJingster, thanks for reaching out. I'm sorry to hear about the trouble you're having with Universal Autofill.

    I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/144591
    • Your forum username: theJingster
    • A screenshot of the incorrect Login item autofilling in the wrong website, please do not share any sensitive information in the screenshot. -> https://support.apple.com/HT201361

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    We look forward to assisting you further.

    -Evon