Is there a way to log in with windows hello after restarting the computer? I always have to log in with password the first time after restarting the PC. I get that that is a safety feature but I'm the only one using my computer. Is there an option to always use windows hello? 1Password Version: 8.4.1 Extension Version: Not Provided OS Version: Windows 11

Same question. Especially having in mind that my mac allows me to use biometric authentication (fingeprint) even for the first unlock. Why inconsistensy?

I’d like it too, for a family member. That person might start using 1Password if Hello is enough to log in, but won’t use it if (s)he has to type a long, safe, password.

Hi XIII / @Pe4enie / @SlowNicoFish: Using Windows Hello after reboot to unlock 1Password, rather than your account password, on TPM 2.0-enabled devices is something we're actively exploring, but don't have any timeframes to share just yet. Keep an eye out on the beta releases to be one of the first to use it when it's ready! Jack

Please do address this. I would be fine with a check box that would knowingly decrease the security of my account on that particular device. The machines that I have this concern with are at home and never leave, already encrypted, etc. The password entry requirement on reboot has forced me to either use a far more simple password than I am comfortable with or keep my master password in a note that can be copied, both of which reduce the security of my account far more than allowing a specific computer to bypass the password entry on reboot requirement. I would think setting some selectable option (with explaining security considerations) that would store a keyfile locally under that user profile that could be used instead of the master password entry for automatic signin and enabling use of windows hello immediately should be possible. Other password managers I have used can do this fine, so not sure why 1Password cannot.

Hey @DavidFussell: Thanks for your feedback here. This is something we're actively working on, and hoped to have out at the end of 2021, but we didn't make that timeline for various reasons. Stay tuned, and hopefully we should have Windows Hello support persisting across reboots in the future on TPM 2.0-enabled devices! :smile: Just as an additional discussion however, there are very few things that we explicitly say "Highly unlikely to happen" to. Offering the option to save your account password anywhere on disk to allow unlocking to work across reboots, rather than storing key material in a device's secure storage facility (like the TPM 2.0 feature I've mentioned above) is something we're simply not going to add. Additionally, we strongly strongly recommend not writing your account password down anywhere. Choosing an account password based on words generated using the 1Password password generator would be your best bet at a secure password that is not difficult to type or remember. Jack

Is there a way to always log in with Windows Hello?

22 Replies

ag_mike_d
1Password Team
3 years ago
Hello @Konamiman,

Thanks for your message. I'm sorry to hear of the troubles you've been encountering with the requirement to enter your account password after booting your device. Could you take a look at this guide and let us know if you've enabled the Use the Trusted Platform Module with Windows Hello:
* Manage your settings

Let us know how this goes!
Former Member
3 years ago
Any news on this? It's really annoying to have to enter the main password every time the computer boots up. I can log in to Windows directly with my fingerprint, I want to be able to do the same in 1Password.
1P_PeterG
Community Manager
4 years ago
Hi @chyyran, thanks for letting us know - it's great to hear it's now working, subsequent to that change.
Former Member
4 years ago
Is this not supported for fTPMs? I have the beta installed but the option is still greyed out.

Edit: I had to reset my Windows Hello registration with certutil -DeleteHelloContainer. Afterwards it all worked.
ag_mike_d
1Password Team
4 years ago
Thanks @hypernode! We've received your message and will be in touch shortly.

ref: QBE-11197-592
Former Member
4 years ago
done
1P_PeterG
Community Manager
4 years ago
Hello @hypernode, thank you for letting us know about this issue. We'll be happy to assist you with this.

Can you send us a brief email at support+windows@1Password.com, with a link to your post? That way we can provide system-specific troubleshooting (privately) and make sure that we have all our facts in one place. Thank you - we'll hope to see you over there! 👋
Former Member
4 years ago
Hi there, I still have problems with unlocking 1Pass with Windows Hello, every time I lock my laptop or restart it, I have to enter the password instead of using biometrics. I'm currently on 8.7.0 and the beta won't install cause the installer thinks 8.7.0 is newer than the beta.
Jack_P_1P
1Password Team
4 years ago
Hey RealAct:

Glad to hear! Please get in touch if there's anything you need in the future.

Jack
RealAct
Occasional Contributor
4 years ago
Hi Jack_P_1P thanks for caring about my issue. I have recently purchased and added a hardware TPM 2.0 module to my PC, so my system is no longer based on software TPM anymore, so I wouldn't be able to tell if the new update made any difference had I kept the firmware-only TPM.

At this point I no longer have any issues with 1Password and Windows Hello works like a charm with it.

Thanks!