Is v8 a mistake edition?

Hello @Philshome,

Thank you for your feedback about 1Password 8. I'm sorry to hear of the problems you've been encountering with 1Password intermittently failing to load passwords. This doesn't sound right and I'd like to ask for some more details about the process you are using when this fails? Is this with 1Password in the browser?

Other areas it won't even be available to select a password from and I have to go find it manually and copy and paste. Microsoft's login to Mac mail for example.

It's sounds like you are referring to filling a password in to an app. I've included this guide to help copy and fill passwords into apps that don't work with 1Password.

We've also recently added the Type in window feature to the latest Beta version of 1Password 8 for Windows. This feature allows you to right-click on item fields and select “Type in window” to fill the contents of the field in the open window of your choice. You can follow this guide if you'd like to use a 1Password beta release and try it out for yourself.

If you're still having issues and would prefer to revert to version 7, you can first uninstall version 8, and can reinstall 1Password 7 for Windows from that direct link.

Please let us know if you have any other questions or concerns.

I think it depends on what features you rely and what platform you use. For someone heavily relying on search 1PW8 is barely usable. It took ten months to get an essential feature like sub string/partial word search back. But even with this basic search feature reimplemented search is still a mess. The new UI with its extra window, additional steps, relevance filtering and extra keyboard shortcuts is extremely over engineered.

I have been persevering with 8 for almost a month after having used previous versions for more than five years. It intermittently fails to load passwords despite coming up with the right selection based on site, And by intermittently I mean 50:50. Other areas it won't even be available to select a password from and I have to go find it manually and copy and paste. Microsoft's login to Mac mail for example. I am trying to find how to downgrade back to 7. Otherwise I willl have to go through the effort of moving to another product.

Hi @bndt206,

Thanks for your feedback! @GreatScott and DenalB are correct. 1Password 8 was built from the ground up and we're continuing to add and look at ways improve other features that you may have found missing, but previously existing in version 7.

If there's a specific feature you're finding that you can't live without, reverting to 1Password 7 for Windows is certainly an option. However, our product team is always interested in learning from our customers where we can make improvements. Could you let us know what feature(s) you're not seeing that you use regularly? We're happy to advocate for you and file new feature requests or cast a vote on your behalf for already filed requests.

Looking forward to hearing back from you!

For me, v8 is a good experience. Started using the beta when it was released on Windows. Yes, there were a lot of features missing, but in the last month some of them came back. Also, I had to get used to the new UI and the behavior. But now I don't want to go back to v7. 👍

From what I've read v8 is a complete overhaul with a new UI, and there is significant feature regression. The good news is that as best I can tell it's being worked on and will get better.