ISSUE: Windows Hello & 1pw Shortcut

Hi robert1p, thank you for letting us know about this, and the detailed description of the issue too. I'd be very interested to look into this further on your behalf.

Would you be able to send us some diagnostics so we can check out the details? You can reach our team at support+windows@1Password.com, and here's how to create the diagnostic report:

How to Send Us Diagnostics

1. Click the Windows icon in the lower-left corner of your screen. A list of programs will pop up.
2. Select 1Password, which should be located near the very top beneath a # symbol.
3. When 1Password opens, click the three-line icon in the top-left corner.
4. Then select Settings > Advanced > Send Diagnostics.
5. Typically, 1Password saves the file to your desktop. Click Reveal to see for yourself.
6. Attach that file to your email to us. 👍

It should look something like this:

Once we have those in hand, I'll go through the data and let you know what we find! And from there we should be able to either provide you with steps to fix the issue, or let you know if there's some work we need to do internally.

Thanks, and I'll look forward to hearing from you!