Forum Discussion

SFowles's avatar
SFowles
New Contributor
10 months ago

Issue with updating existing - unable to scroll miltiple credentials

When updating an existing password and I have multiple credentials for the same domain such as Microsoft, I'm not able to see all entries and/or able to scroll down in order to update the correct account.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Windows 11
Browser: Edger

browser extension

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Hello SFowles! 👋

    I'm sorry that you're unable to scroll the 1Password prompt when you have a lot of saved items. This is a known issue that our development team is aware of and hopes to release a fix for soon. For the time being, try this workaround:

    1. When you are suggested to update an existing login item, click New Item instead.
    2. Next to the item, click the Edit button.
    3. In the pop-up window that appears, switch to Update existing and choose the item you'd like to update there.

    -Dave

    ref: dev/core/core#27872