Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Issues with 1Password 8 (macOS)

Hello. After installing the beta version I'm a bit confused. The keyboard shortcut that used to open the Safari extension window so I could quickly unlock it and fill, doesn't work anymore (CMD+')...
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Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello @Eylandt,

Thank you for the detailed information about what happens. Please give your computer a restart to see if it makes a difference? Please send me 1Password logs and a new diagnostics report from your computer to our support page if that doesn't work. support+x@1password.com

You can follow the steps here to create a diagnostics report from your computer:

https://support.1password.com/diagnostics/

You can try the steps here to create 1Password's logs: https://support.1password.com/cs/extension-console-log/