Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Issues with Touch ID with macOS Sequoia

This discussion was created from comments split from: Touch ID does not work with Sequoia.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Philadelphiensis! 👋

I'm sorry that Touch ID isn't working on your Mac. So that I can better understand the situation I'd like to ask you the following:

  1. Are you having issues using Touch ID to unlock the Mac itself? Or is the issue occurring only when you try to unlock 1Password using Touch ID?
  2. Does Touch ID not work with 1Password at all? Or does it work some of the time?

I look forward to hearing from you.

-Dave