Forum Discussion

Former Member's avatar
Former Member
5 years ago

its not working with my credit card and Red Cross, works with all others

Hi. I have a citibank llbean mastercard and using chrome on my Lenovo laptop running Windows, I cannot get 1password to sync on that site. Thanks for any help. It's working almost everywhere else. ...
windows
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Amyface, I'm sorry to hear about this issue (but applaud your spirit of giving). Let's get this figured out for you!

To make sure I'm starting on the right track, is it correct that:

  1. You have this credit card saved into 1Password already
  2. 1Password doesn't properly fill this credit card item into the Red Cross website
  3. But it can usually fill this same credit card info on other websites?

Let me know if I understand correctly, or likewise if I'm off-base on anything. Our team looks forward to helping you with this! 😃