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Former Member's avatar
Former Member
3 years ago

Just scanned QR code on iPhone

Just scanned QR code on iPhone to setup new iPad. Very few of my passwords transferred to device? What did I do wrong?

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team

    Hi there @Brianpfs

    It's possible that there is more than one 1Password account signed in on your iPhone, and that's why you're not seeing everything on your iPad, or if you're using an older version of 1Password on your iPhone, you might have a "Primary" vault, which won't sync with 1Password.com and so won't be transferred.

    See if either of those things apply, and let me know. If you need further help, I'll be here to help. :)

    ā€” Grey