Forum Discussion
Former Member
4 years agokeep ask me subscribe
I have 1password 7.9.2 and I am a paid subscribed customer.
once awhile it pop up a window ask me to purchase subscription or sign in...
it is so annoying which I subscribed already...I said it...
1P_Dave
Moderator
4 years agoHello @skymagic! 👋
I'm sorry to hear that you were being prompted to subscribe by the 1Password for Mac app if you already have a 1Password account. It sounds like you ran into a known issue that our developers are investigating and that appears to only affect the Mac App Store version of 1Password 7. The workaround at the moment is to install the website version of 1Password for Mac: How to install the 1Password app from 1Password.com after installing it from the App Store on your Mac
That being said, I'm happy to hear that you were able to resolve the issue by installing the beta version of 1Password 8 for Mac. Let us know what you think of the beta version after you've had a chance to try it. 😊
ref: dev/apple/issues#5625