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Former Member's avatar
Former Member
3 years ago

Key secret field deleted in error in my 1PW logn

At my 1Password Login (which I used to log into my account 1PW on the browser) I mistakenly deleted the field which contained my “secret key””. I went to edit and I don’t see a “secret key” field so that I could re-enter the key. I reached out to customer service but have no answer yet, Perhaps there is no solution and I’m out of luck. Anybody else have this problem? Thank you.


1Password Version: 7.9.6
Extension Version: 11.6.8
OS Version: MacOS Big Sur
Browser:_ Safari

4 Replies

  • Former Member's avatar
    Former Member

    ad_tommy,

    Thank you for your advice - I appreciate it!

  • Former Member's avatar
    Former Member

    Hello! RE: Support ID? My apologies, I’m new to this and not clear what you are referring to? Can you explain a bit more please? Thank you.