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Stevanski99's avatar
Stevanski99
New Contributor
2 years ago

Keychain passkey prompt keeps popping up (Safari)

When I go to a site to either create or use a passkey, the OS keeps prompting me to store my passkeys in keychain, interfering with 1Password's passkey prompt. If I can click on 1Password's prompt first, it works. If not, I have to cancel the OS's prompt, which usually causes the web form to fail or think I canceled the login attempt.

I have passkeys & password autofill turned off in my Mac's settings and I also have autofill turned off in Safari.
https://support.1password.com/disable-browser-password-manager/

How can I stop the OS from trying to take over? See images below.


1Password Version: 8.10.36
Extension Version: 2.21.0
OS Version: macOS Sonoma 14.5
Browser: Safari

browser extension

3 Replies

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Stevanski99,

    You're very welcome! I'm glad to hear the update worked!

    Let me know if there's anything else I can help you with.

    -Evon

  • Stevanski99's avatar
    Stevanski99
    New Contributor
    2 years ago

    Hi Evon. Thanks for pointing that out! I didn't realize that I had App Store updates turned off. Once I allowed the Safari extension to update, the issue resolved itself. I also now have automatic updates enabled. Thanks again!

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello, Stevanski99. Thank you for writing in. I'm sorry about the issue you're running into with 1Password for Safari.

    I noticed the 1Password of Safari version is out of date. Can you check if updating it to the latest version (2.26.1) improves the behaviour? -> https://support.1password.com/update-1password-browser/#safari

    I look forward to your reply.

    -Evon