Forum Discussion

Wizzard1's avatar
Wizzard1
Occasional Contributor
2 years ago

Lastpass import problems

I have seen similat posts here but have not seen a satisfactory answer.

I have signed up for Family plan and cannot import from Lastpass directly or import the CSV file exported from Lastpass. I have emailed both Reports to support. I think an answer here will be helpful to others please.

1Password Version: 8.10
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome

windows

1 Reply

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello Wizzard1,

    Many thanks for your message and letting us know you've sent in the reports.

    I'm sorry for the delay in response, but I can see that the team has been in contact with you and things are looking up!

    For others who see this and are experiencing issues with a LastPass import, we have recently released an updated version of the 1Password app (8.10.0) that should help to resolve some issues users were experiencing: How to keep 1Password up to date.

    Please let us know if we can be of further assistance!

    ref: DZM-78793-595