[Linux + Brave] Integration with 1Password App not working properly

Hi @emmedema:

I'm glad to hear that @p4gs was able to get you sorted (thanks for the assist! 😎). Feel free to get in touch if there's anything else we can help you with.

Jack

Hi @p4gs, I can confirm that, indeed, the issue was Snap!

As soon as I reinstalled Brave via apt and re-linked everything, all worked fine!

Thank you so much to you (not least for actually @ me, so I would get the notification :) ) and to all those that previously mentioned this solution.

Hey @emmedema Did you ever get this working? I was having this same issue on 22.04. After doing a lot of research, I came to realize that the problem likely stemmed from the fact that I was installing 1Password and Brave via the Ubuntu Software Store (Snap). Installing 1Password from the store installs it as a sandboxed application so it can't connect to the Brave browser extension. Likewise, installing Brave from the store installs a less-than-fully-functional version of Brave according to https://brave.com/linux/#snap

The way I fixed this for myself was by doing the following:
1. Completely uninstall 1Password and/or Brave if you installed either of them via the Ubuntu Software Store (Snap)
2. Install Brave using apt](https://brave.com/linux/#debian-ubuntu-mint)
3. https://support.1password.com/install-linux/#debian-or-ubuntu

@acarlton Thanks for following up! I'll check with our Linux support team about the Debian and Snap packages. In the meantime, I'm really glad things are working well now! Please feel free to reach out again if you need any help.

Hi @Joy_1P -- I sent the email with the required log file to the support email address.

However, I was looking at my machine today and noticed that I had installed Brave Browser via the Snap package. Brave website says that recommended installation is via the Debian package, so I decided to reinstall. After the reinstall, 1Password seems to be working as expected so far. I'll keep testing and report back if I find any issues, but I think it's safe to resolve my case.

Perhaps there is some difference in the 1Password process identification between the Debian and Snap packages that could use an eye in the future, though.

Thanks for your support!

Hey @acarlton sorry for the delay here. I'd like to see if turning off the "Integrate with 1Password app" feature and then turning it back on can make a difference:

1. Right-click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, disable "Integrate with 1Password app".
3. Fully quit 1Password app and browser.
4. Restart the 1Password app and then open browser.
5. Right-click the 1Password icon in your browser toolbar and choose Settings.
6. Under General, re-enable "Integrate with 1Password app".
7. Test things out with the extension in Brave.

If that doesn't help, I'd like you to send over your extension's console log so we can take a closer look at what may be going on:
https://support.1password.com/cs/extension-console-log/

Attach the logs to an email message addressed to mailto:support+forum@1password.com. With your email please include:

• A link to this thread: https://1password.community/discussion/125607/linux-brave-integration-with-1password-app-not-working-properly#latest
• Your forum username: acarlton

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

Hi @Joy_1P - thanks for the reply.

I have 1Password installed as a desktop application in Linux. I am also using 1Password in Brave as a browser extension. When I encounter a login form in my browser to fill, the Brave extension asks me to input my master password and unlock my vaults even though the desktop application is already unlocked. There seems to be no communication between the two.

I also use Chrome for some purposes, and it behaves as expected - I don't need to unlock my browser extension if the desktop app has been recently unlocked. If the desktop application is unlocked, the extension passes me to the desktop application unlocking workflow and I am able to unlock using biometrics (fingerprint, for example). This never happens from Brave.

Hope this helps - let me know if it's not clear.

Hey @acarlton! It wasn't clear if you're running into the same exact issues as the original poster. To clarify, what steps are you taking to use 1Password in Brave, and what unexpected behaviors are you seeing?

I'm also experiencing 1Password not working correctly with Brave Browser. Running:

Ubuntu: 21.10
Brave: Version 1.36.111 Chromium: 99.0.4844.51 (Official Build) (64-bit)
1Password Extension: 2.3.0
1Password: 8.5.0

Working fine on this system with Chrome.

edit: typo

Hey @emmedema ,
Thanks for sending the required info.

My apologies for losing your browser's user data, not sure why it was deleted but I hope it won't be too much of a hassle to get all of your settings and extensions back! :angry: