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Former Member's avatar
Former Member
4 years ago

[Linux + Brave] Integration with 1Password App not working properly

Hello, I am having an issue with Brave on my Ubuntu machine. I have the 1Password App working as expected, and I installed the browser extension on both Firefox and Brave. My expectation is that...
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Former Member's avatar
Former Member
4 years ago

Hey @emmedema ,

Sounds like we might need to investigate this a bit further, but before we do please try this:

  1. Turn off the "Integrate with 1Password app" option in the extension's settings in Brave.
  2. Turn off the "Connect with 1Password in the browser" option in the desktop app (Preferences -> Browser)
  3. Reinstall Brave, then open it at least once. No need to completely remove it and your user data, just reinstall the browser.
  4. Reinstall the 1Password desktop app, then open it and enable the "Connect with 1Password in the browser option".
  5. Enable the "Integrate with 1Password app" option in the browser, test and see if the two are integrated now.

In case that didn't work, we'll need you to send us the following to mailto:support+x@1password.com:
- The extension's log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
- A short description of the issue and a link to this discussion here.