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randomnetcat
New Contributor
3 months ago

Linux client fails to save 2FA token when gnome-keyring is running

I am running NixOS using Gnome, and I have enabled gnome-keyring (and I have verified that gnome-keyring is in fact running and that the org.gnome.keyring bus is bound using busctl). 1Password consis...
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randomnetcat's avatar
randomnetcat
New Contributor
2 months ago

Hi, I have acquired the Support ID number CHC-53492-465. Thanks!

 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

Thank you for posting the Support ID! I see that my colleague has already sent you a reply, please continue the conversation over email. 

-Dave

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client fails to save 2FA token when gnome-keyring is running","id":"message:154631","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:154631","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:19895"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:154631"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:154631"},"body@stripHtml({\"truncateLength\":200})":" I am running NixOS using Gnome, and I have enabled gnome-keyring (and I have verified that gnome-keyring is in fact running and that the org.gnome.keyring bus is bound using busctl). 1Password consis...","body@stringLength":"1120","rawBody":"

I am running NixOS using Gnome, and I have enabled gnome-keyring (and I have verified that gnome-keyring is in fact running and that the org.gnome.keyring bus is bound using busctl). 1Password consistently fails to save its 2FA token.

The log file contains this line:

WARN 2025-04-14T07:45:16.372+00:00 runtime-worker(ThreadId(2)) [1P:op-b5-client/src/internal/unauthorized_session.rs:1054] Failed to save an account's 2FA token with an error of SystemKeyringError(LinuxError(DBus(MethodError(OwnedErrorName(ErrorName(Str(Owned(\"org.freedesktop.DBus.Error.ServiceUnknown\")))), Some(\"The name org.kde.kwalletd5 was not provided by any .service files\"), Msg { type: Error, sender: UniqueName(Str(Borrowed(\"org.freedesktop.DBus\"))), reply-serial: 2, body: Signature(\"s\") })))). 2FA will only be valid for this unlock session!

This suggests that 1Password is attempting to use KDE's kwallet as a storage backend rather than gnome-keyring.

How does 1Password determine what keyring backend to use? Is there a way to override this choice?

","kudosSumWeight":0,"postTime":"2025-04-14T16:37:51.226-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:linux","text":"linux","time":"2025-01-27T11:33:34.855-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154631_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":62},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:154631":{"__typename":"Conversation","id":"conversation:154631","solved":false,"topic":{"__ref":"ForumTopicMessage:message:154631"},"lastPostingActivityTime":"2025-05-07T06:18:55.291-07:00","lastPostTime":"2025-05-07T06:18:55.291-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:154631":{"__typename":"ModerationData","id":"moderation_data:154631","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:154631_1":{"__typename":"Revision","id":"revision:154631_1","lastEditTime":"2025-04-14T16:37:51.226-07:00"},"ForumReplyMessage:message:155845":{"__typename":"ForumReplyMessage","id":"message:155845","conversation":{"__ref":"Conversation:conversation:154631"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:154631/message:155845","revisionNum":1,"uid":155845,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Linux client fails to save 2FA token when gnome-keyring is running","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:155845"},"parent":{"__ref":"ForumReplyMessage:message:155804"},"body":"

Thank you for posting the Support ID! I see that my colleague has already sent you a reply, please continue the conversation over email. 

\n

-Dave

","body@stringLength":"162","rawBody":"

Thank you for posting the Support ID! I see that my colleague has already sent you a reply, please continue the conversation over email. 

\n

-Dave

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Hi, I have acquired the Support ID number CHC-53492-465. Thanks!

 

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Hi, I have acquired the Support ID number CHC-53492-465. Thanks!

 

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