Forum Discussion

randomnetcat's avatar
randomnetcat
New Contributor
8 months ago

Linux client fails to save 2FA token when gnome-keyring is running

I am running NixOS using Gnome, and I have enabled gnome-keyring (and I have verified that gnome-keyring is in fact running and that the org.gnome.keyring bus is bound using busctl). 1Password consis...
linux
CoffeeNerd's avatar
CoffeeNerd
New Contributor
5 months ago

I am also experiencing this problem and would be happy to submit diagnostics if that would be helpful.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

CoffeeNerd​ 

I'm sorry that you're running into the same issue. A diagnostics report would help our team identify the specific cause of the issue in your case and provide a solution. Follow these steps to create a diagnostics report from your Linux device:

Send a diagnostics report (Linux)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/linux-client-fails-to-save-2fa-token-when-gnome-keyring-is-running/154631/replies/159567
  • Your forum username: CoffeeNerd


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

  • anne's avatar
    anne
    New Contributor
    4 months ago

    edit: wrong reply!! sorry!!

    (i cant post again for a bit i think, ill reply to my comment when i can!)