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Forum Discussion
Former Member
5 years agoLocked out with authenticator
I was going online on my MacOS X machine to 1Password.com to make sure I had two-factor authentication turned on. I entered my information and secret key but the next screen asked for my 6 digit Auth...
Former Member
5 years agoStill having issues. Now the issue is on my iPhone device. I got through the 2-Factor authentication above using Microsoft's Authenticate. But on my device two problems: It is asking for a 6 digit authentication code which it is not accepting on my iphone Authenticate App (used previously with 1Password being the App requesting a code). It keeps failing. I have terminated the 1Password App and relaunched but same thing. I went online to 1Password.com and requested a 2 Factor code for the iPHone. I did not try to deleted the device, yet. But returning to the iPhone it still would not accept the 6 digit code. THen after 1Password fatigued it asked me for my Master password and had my correct email address and Secret Key. It still would not accept that!! Not sure what next step is but thought I better ask