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Forum Discussion
Locked out with authenticator
I was going online on my MacOS X machine to 1Password.com to make sure I had two-factor authentication turned on. I entered my information and secret key but the next screen asked for my 6 digit Auth...
@lungrunner:
If the authenticator codes are being rejected on this specific device (and they worked on another device), the very first thing that is worth checking is if the time is the same on all of your devices. 2FA is very time-sensitive, so any drift in time on any of your devices could cause the authenticator codes to be rejected.
A good resource that makes it easy to check this is the following website:
https://time.is/
After making sure the time is the same on every one of your devices, your authenticator codes should be accepted.
I have terminated the 1Password App and relaunched but same thing. I went online to 1Password.com and requested a 2 Factor code for the iPHone.
Can you please clarify this? You get your authenticator codes from the authenticator app you have installed (Microsoft Authenticator in your case), so what code did you get from 1Password.com?
