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Forum Discussion
Logging in to 1password freezes Chrome browser on mac
I think this issue has been posted several times but I can't find any resolution or remediation anywhere. Every time I log in (usually via fingerprint reader) to 1password on my Macbook Air M2 in Ch...
1P_Dave
Moderator
ModeratorHello enkeboll1pass! 👋
I'm sorry to hear that Chrome is freezing when you unlock 1Password. Our developers are investigating an issue that sounds similar to what you describe and I'd like to dig deeper. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/134806/logging-in-to-1password-freezes-chrome-browser-on-mac
- Your forum username:
enkeboll1pass - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
ref: dev/core/core#17385
