Forum Discussion

Former Member

4 years ago

Credit card fields not filled on www.chapters.indigo.ca

Hi, not sure when it started happening, but credit card fields stopped being filled by 1password on http://www.chapters.indigo.ca(at checkout) some times ago.(It might be related to when I started to...

macos

ag_chantelle

1Password Team

4 years ago

@Sandro_at

I'm glad to hear that works for you! :+1:

Jack_P_1P
1Password Team
4 years ago
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Hey @richardbottiglieri:

Thanks for following up on this. If you'd like to write in as Tommy mentioned, we'd be happy to dig in a bit further with you if you'd like to use ⌘+\ as your shortcut. You can get ahold of us via email at support@1password.com.

Jack
Former Member
4 years ago
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On my Mac, I don't have the directory referenced in step #2. I didn't mess with it too much more after that, and I just settled on a different shortcut.
1P_Tommy
Moderator
4 years ago
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@richardbottiglieri

Did you try the reset Ben mentioned? This has helped everyone who experienced it to my knowledge. Also, I'm including myself after trying to change my shortcut to test things for a user. If you wrote in this would be the option I would provide.

https://1password.community/discussion/comment/621105/#Comment_621105
Former Member
4 years ago
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@""Jack.P_1P" , that is correct. In 1Password 7 for Mac on macOS Monterey, you cannot set the command + backslash shortcut. The app tells you that it's in use somewhere else. I briefly used 1Password 8, and I was able to set it to command + backslash there on the same computer. After reverting to 1Password 7 (due to major Safari performance issues with the 1Password extension), I'm once again unable to set the keyboard shortcut to command + backslash.
Jack_P_1P
1Password Team
4 years ago
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Hey @benschac:

Thanks for reaching out about this. Just to confirm, you're attempting to set ⌘+\ in 1Password for Mac, and not in the keyboard shortcuts for the 1Password extension in your browser? Let me know, and I'll be able to dig in further with you.

Jack
Former Member
4 years ago
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I have the same problem. The solution noted above didn't work for me either.
1P_Tommy
Moderator
4 years ago
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esquared

No, none that I am aware of. Have you seen Ben's post about resetting the preferences? That may be helpful. https://1password.community/discussion/comment/621105/#Comment_621105

If you are using 1Password in the browser, some of the shortcuts are not customizable or only allow a small set of options, in my understanding.
esquared
Super Contributor
4 years ago
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Any updates from Apple on why we can't use Cmd+\? FWIW, the same thing happens when I try to set the preferences in the in-browser plugin settings (for both Firefox and Chrome) -- though those may be browser-related shortcuts, and thus 1Password is not in the loop. Regardless, would really like to return to my finger-memory shortcuts
1P_Ben
1Password Team
4 years ago
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You're welcome! I'm sorry for the trouble. Hopefully this smooths out in future updates.

Ben
Former Member
4 years ago
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Ben's steps worked for me too. Now I'll just make sure to never unset that Cmd+\ shortcut and I should be fine 😅
Thanks Ben and everyone else too.

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I am unable to log in on my Mac. On the mobile device it works. \n\n \n\n 1Password Version: 7.9.2 \nExt...","body@stringLength":"475","rawBody":"

Hi,

\n\n

the URL \" https://finanzonline...at/fon/login.do \" requires 3 fields for authentification. I am unable to log in on my Mac. On the mobile device it works.

\n\n

1Password Version: 7.9.2
\nExtension Version: 2.1.4
\nOS Version: 12.0.1
\nReferrer: forum-search:https://1password.community/discussion/5073/https-finanzonline-bmf-gv-at-fon-login-do

\n","kudosSumWeight":0,"postTime":"2022-01-06T12:03:07.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:101477_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":104},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,

\n\n

the URL \" https://finanzonline...at/fon/login.do \" requires 3 fields for authentification. I am unable to log in on my Mac. On the mobile device it works.

\n\n

1Password Version: 7.9.2
\nExtension Version: 2.1.4
\nOS Version: 12.0.1
\nReferrer: forum-search:https://1password.community/search?Search=https%3A%2F%2F1password.community%2Fdiscussion%2F5073%2Fhttps-finanzonline-bmf-gv-at-fon-login-do

"},"Conversation:conversation:101477":{"__typename":"Conversation","id":"conversation:101477","solved":false,"topic":{"__ref":"ForumTopicMessage:message:101477"},"lastPostingActivityTime":"2022-01-08T09:40:29.000-08:00","lastPostTime":"2022-01-08T09:40:29.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:101477":{"__typename":"ModerationData","id":"moderation_data:101477","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:101477_1":{"__typename":"Revision","id":"revision:101477_1","lastEditTime":"2022-01-06T12:03:07.000-08:00"},"ForumReplyMessage:message:101480":{"__typename":"ForumReplyMessage","id":"message:101480","conversation":{"__ref":"Conversation:conversation:101477"},"author":{"__ref":"User:user:16894"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:101477/message:101480","revisionNum":1,"uid":101480,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Login Austrian finanz Online","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:101480"},"parent":{"__ref":"ForumTopicMessage:message:101477"},"body":"

@Sandro_at

\n\n

I'm glad to hear that works for you! :+1:

","body@stringLength":"69","rawBody":"

@Sandro_at

\n\n

I'm glad to hear that works for you! :+1:

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