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Login creation not smooth at disneyplus
Tonight I created a new account at disneyplus.com. It's 2 steps. Step 1, create user name. 1Password created a new Login item for the user name I entered. Step 2, create a password. 1Password generated one for me, and I accepted it.
Outcome: a Login item with the user name, and a separate Password item with the password. I had to copy the password into the Login item.
I'm never confident that 1Password will save new and updated passwords where I expect it will, and usually save passwords somewhere manually, just in case, until I can confirm the Login works. Does 1Password have a problem in general with 2-step creation of accounts? Is this a specific problem with Disney Plus?
1Password Version: 7.9.1
Extension Version: Not Provided
OS Version: 11.5.2
14 Replies
I just experimented again at Disney, but not completely, because I didn't want to really create a second Disney account.
First, I created a new user name at a fake email address - 1Password offered some suggested user names, but when I simply typed my own chosen user name, 1Password offered to create a Login for it. Which is good, so far.
(But one thing I noticed is if I typed anything after I filled the user name, whether intentionally or by accident, like if I had a typo in the user name and needed to fix it, the offer to save the Login disappeared and didn't reappear. I refreshed the page to start over.)
Then on the password creation page, 1Password generated a password, and I accepted it. But at this point there was no offer to save it in the Login. There was a Continue button, but I stopped my experiment at this point. What happened last time I actually registered is I clicked Continue, and never saw any prompt from 1Password to save the password.
The link you provided above actually says I should not go on to their next page at that point (which is what their Continue button does). Your instructions are:
On the second page, which asks for your password:
Enter your password, but do not sign in or go to the next page.
Click Save in 1Password. If you see Update Existing, click it.
Choose the login you just created and click Update.That wasn't an option. The Password item did exist with the password I generated, though, so I copy/pasted the password from it into the Login.
I didn't realize the extension version could be different than the app. In this case, it's the same.
Not in Safari, but in Chrome and Firefox this can be the case, for example :+1:
Thank you also for the confirmation! If you use the Save in 1Password button that appears below the login form, 1Password will create a new Login for you, and then when you generate a password on the next page, it will update the Login item it created in the previous step:
https://support.1password.com/create-multi-page-login/
In Safari > Preferences > Extensions it says 1Password 7.9.1.
I didn't realize the extension version could be different than the app. In this case, it's the same.
I meant to post this in Mac topic, by the way. Ooops.
Extension Version: Not Provided
What version of the browser extension did you use to create this login item?
