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citybus's avatar
citybus
New Contributor
3 months ago
Solved

Wells Fargo Passkey Not Saving In 1P

Hello. When I attempt to save a passkey from wellsfargo.com in Brave, 1P prompts me to create a new item or update existing:       Regardless of which option I choose, Windows Security prompt...
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
5 months ago

Hello, neville. Thank you for reaching out.

Does the same problem occur if Autosubmit is turned off for that Login item? 

  1. Navigate to https://ground.news.
  2. Click the 1Password icon in your browser's toolbar. 
  3. On the Ground News Login item, click the three dots ( ⋮ ) for more options. 
  4. Click Don't sign in automatically. 

After that, use the 1Password extension to Autofill. Let me know how that goes.

-Evon

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi thirdwaver, thanks for reaching out!

    I've taken a look and was able to reproduce the behaviour on the AT&T Prepaid page. I've reported this to our development team for further investigation and have shared your experience. I apologize for any inconvenience. While I'm unable to provide an exact timeline for a fix, once there is one, it will be listed in our https://releases.1password.com/b5x/.

    As a workaround in the meantime, you can disable the auto-submit feature in the 1Password extension's settings using the following steps:

    1. Right-click the 1Password icon in your browser's toolbar, then select "Settings".
    2. Click Autofill & save in the side panel.
    3. Toggle off the "Sign in automatically after autofill" setting.

    If you'd prefer to continue using the auto-submit feature, then I'd suggest using the https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps method or copy and paste to fill your credentials on this page, then click "Sign in" manually.

    If there's anything else I can assist you with, let me know!

    -David

    ref: dev/core/core#30922

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fails with auto-fill on site ground.news","id":"message:151789","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:151789","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:18462"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:151789"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:151789"},"body@stripHtml({\"truncateLength\":200})":" Hi, on site https://ground.news/ the login fails when I auto-fill via 1pass extension. Thought it's issue with Brave browser (reported here), but when I manually paste credentials the login works. ","body@stringLength":"480","rawBody":"

Hi, on site https://ground.news/ the login fails when I auto-fill via 1pass extension.

Thought it's issue with Brave browser (reported here), but when I manually paste credentials the login works.

","kudosSumWeight":0,"postTime":"2025-02-19T08:04:41.218-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:linux","text":"linux","time":"2025-01-27T11:33:34.855-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:151789_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":103},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, on site https://ground.news/ the login fails when I auto-fill via 1pass extension.

Thought it's issue with Brave browser (reported here), but when I manually paste credentials the login works.

"},"Conversation:conversation:151789":{"__typename":"Conversation","id":"conversation:151789","solved":true,"topic":{"__ref":"ForumTopicMessage:message:151789"},"lastPostingActivityTime":"2025-02-20T22:49:55.785-08:00","lastPostTime":"2025-02-20T22:49:55.785-08:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:151789":{"__typename":"ModerationData","id":"moderation_data:151789","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:151789_1":{"__typename":"Revision","id":"revision:151789_1","lastEditTime":"2025-02-19T08:04:41.218-08:00"},"AcceptedSolutionMessage:message:151819":{"__typename":"AcceptedSolutionMessage","id":"message:151819","conversation":{"__ref":"Conversation:conversation:151789"},"author":{"__ref":"User:user:76"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:151789/message:151819","revisionNum":1,"uid":151819,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:151789"},"subject":"Re: Login fails with auto-fill on site ground.news","moderationData":{"__ref":"ModerationData:moderation_data:151819"},"body":"

Hello, neville. Thank you for reaching out.

Does the same problem occur if Autosubmit is turned off for that Login item? 

  1. Navigate to https://ground.news.
  2. Click the 1Password icon in your browser's toolbar. 
  3. On the Ground News Login item, click the three dots ( ⋮ ) for more options. 
  4. Click Don't sign in automatically. 

After that, use the 1Password extension to Autofill. Let me know how that goes.

-Evon

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2025-02-19T11:56:15.879-08:00","lastPublishTime":"2025-02-19T11:56:15.879-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":69},"placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"readOnly":false,"editFrozen":false,"body@stringLength":"696","rawBody":"

Hello, . Thank you for reaching out.

Does the same problem occur if Autosubmit is turned off for that Login item? 

  1. Navigate to https://ground.news.
  2. Click the 1Password icon in your browser's toolbar. 
  3. On the Ground News Login item, click the three dots ( ⋮ ) for more options. 
  4. Click Don't sign in automatically. 

After that, use the 1Password extension to Autofill. Let me know how that goes.

-Evon

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Thank you. It works with disabled auto sign in.

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neville,

You're welcome. I'm glad to hear that worked. I've filed an issue for our development team to investigate the Autosubmit issue on this specific website.

Let me know if there's anything else I can help you with. 

-Evon
ref35808

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Thank you. Let me know when the dev team pushes out the fix and I try

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