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Former Member's avatar
Former Member
4 years ago

Login issue on ios app

Hi, I'm my company we are using 1Password. I have it as a app on my windows desktop and as a extension on my browser. I installed the app also on my company Iphone. During the Signin I'm using th...
ios
Former Member's avatar
Former Member
4 years ago

It was the two factor. I wasn't aware about. Anyway I solved. Thanks for your support!

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issue on ios app","id":"message:20633","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:20633"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:20633"},"body@stripHtml({\"truncateLength\":200})":" Hi, \nI'm my company we are using 1Password. I have it as a app on my windows desktop and as a extension on my browser. \nI installed the app also on my company Iphone. During the Signin I'm using th...","body@stringLength":"564","rawBody":"

Hi,
\nI'm my company we are using 1Password. I have it as a app on my windows desktop and as a extension on my browser.
\nI installed the app also on my company Iphone. During the Signin I'm using the Qcode I found on the Emergency Kit. I add also the master pass.
\nI click ok, after a while the app ask me to add another numeric pass. I don't have it. What kind of pass I need to add? Thanks a lot.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

\n","kudosSumWeight":0,"postTime":"2022-03-18T02:38:36.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:20633_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":75},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,
\nI'm my company we are using 1Password. I have it as a app on my windows desktop and as a extension on my browser.
\nI installed the app also on my company Iphone. During the Signin I'm using the Qcode I found on the Emergency Kit. I add also the master pass.
\nI click ok, after a while the app ask me to add another numeric pass. I don't have it. What kind of pass I need to add? Thanks a lot.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:20633":{"__typename":"Conversation","id":"conversation:20633","solved":false,"topic":{"__ref":"ForumTopicMessage:message:20633"},"lastPostingActivityTime":"2022-03-22T17:20:13.000-07:00","lastPostTime":"2022-03-22T17:20:13.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:20633":{"__typename":"ModerationData","id":"moderation_data:20633","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:20633_1":{"__typename":"Revision","id":"revision:20633_1","lastEditTime":"2022-03-18T02:38:36.000-07:00"},"ForumReplyMessage:message:20635":{"__typename":"ForumReplyMessage","id":"message:20635","conversation":{"__ref":"Conversation:conversation:20633"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":20635,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Login issue on ios app","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:20635"},"parent":{"__ref":"ForumTopicMessage:message:20633"},"body":"

It was the two factor. I wasn't aware about. Anyway I solved. Thanks for your support!

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It was the two factor. I wasn't aware about. Anyway I solved. Thanks for your support!

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