Forum Discussion

Occasional Contributor

4 years ago

Login thetrainline.com doesn't work

Hi!
I would like to login to https://www.thetrainline.com/. When I open the login site 1P suggests my credentials as it's supposed to. However, if I click on them the login popup closes without logging me in.

Anyway to fix that? I'm using Firefox 94.0.1

Thanks,
Julius

1Password Version: 7.9.1
Extension Version: 2.1.4
OS Version: macOS 11.6.1

browser extension

1 Reply

Jack_P_1P
1Password Team
4 years ago
Hi JuliusH:

Thanks for reporting this issue, and I was able to replicate it on my end so I've filed an issue to see if we can make it a bit smoother in the future. As a workaround for now, instead of using the inline menu to fill your Login item after opening the login window, open the 1Password menu in your browser and select Autofill for your Trainline login, like so:

That should get your Login filled. Let me know if you run into any trouble along the way!

Jack

ref: dev/core/core#11438

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Hi!
\nI would like to login to https://www.thetrainline.com/. When I open the login site 1P suggests my credentials as it's supposed to. However, if I click on them the login popup closes without logging me in.

\n\n

Anyway to fix that? I'm using Firefox 94.0.1
\n

\n\n

Thanks,
\nJulius

\n\n

1Password Version: 7.9.1
\nExtension Version: 2.1.4
\nOS Version: macOS 11.6.1

","body@stringLength":"786","rawBody":"

Hi!
\nI would like to login to https://www.thetrainline.com/ . When I open the login site 1P suggests my credentials as it's supposed to. However, if I click on them the login popup closes without logging me in.

\n\n

Anyway to fix that? I'm using Firefox 94.0.1
\n

\n\n

Thanks,
\nJulius

\n\n

1Password Version: 7.9.1
\nExtension Version: 2.1.4
\nOS Version: macOS 11.6.1

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Hi JuliusH:

\n\n

Thanks for reporting this issue, and I was able to replicate it on my end so I've filed an issue to see if we can make it a bit smoother in the future. As a workaround for now, instead of using the inline menu to fill your Login item after opening the login window, open the 1Password menu in your browser and select Autofill for your Trainline login, like so:

\n\n

That should get your Login filled. Let me know if you run into any trouble along the way!

\n\n

Jack

\n\n

ref: dev/core/core#11438

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