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Forum Discussion
CindyB
3 years agoNew Contributor
Logins from 1Password 6 not fully integrating into 1P 7
I've run into this problem a couple of times. Autofill is enabled, and is overriding Chrome/Google autofill. 1P 7 tells me there is no such login. Well, yes there is, but I make a new password. When I go to autofill the new one, the old one is there all of a sudden (in my PW vault). It's like something is not synching correctly? I'm not sure. For now I'm going to do it manually, but an answer/fix to this would be nice. Thanks in advance. (I purchased 1P 7 from the Mac App Store)
1Password Version: 7.9.4
Extension Version: 2.3.3
OS Version: macOS 10.13.6
Referrer: forum-search:https://1password.community/search?Search=Logins%20from%201Password%206%20not%20fully%20integrating%20into%201P%207
12 Replies
- Jack_P_1P
1Password Team
On behalf of Tommy, you're very welcome!
Jack
- CindyBNew Contributor
thanks!
- 1P_Tommy
Moderator
Sweet. We are a bit behind due to the 1Password 8 launch. Thanks for that report. I located it. Someone will be with you as soon as possible.
ref: MUT-59223-817
- CindyBNew Contributor
Thanks! I have done that and the non-human responded that the humans were looking at the issue. LOL
Like I said, it's not an emergency. It works -- just a little awkwardly. - 1P_Tommy
Moderator
The screenshot shows you have a membership. You would be paying a reoccurring monthly or yearly fee. Since you have a membership you are using the correct extension. Please email us using
support@1password.com. Be sure to use the email address tied to the account in question. We may need to take a close look at your setup. That's something we cannot do here in the community. - CindyBNew Contributor
What my sidebar looks like. Is "personal" a Primary vault?
- CindyBNew Contributor
That's the extension I'm running. I may not have fully installed 1P into the browser? Honestly, I'm not sure. I just now opened my 1Password account in Chrome. Could that be why it wasn't accessing my passwords? I cannot run 1Password 8 because my OS doesn't support it.
- 1P_Tommy
Moderator
This is the membership version of the browser
Extension Version: 2.3.3. If you are using a standalone license you'll need the classic extension if you have a Primary vault as in non membership. - CindyBNew Contributor
( edited to delete duplicate comment because I can't figure out how to simply delete it )
- CindyBNew Contributor
What do you mean by "memberships"? I've purchased 1Password 7.