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Forum Discussion
Looking for 1 Password helper...
I just upgraded to 1Password 8. I can log into my account, but I cannot use it in my browser. I get the following error message "Either the helper is not running, or something is preventing it from c...
Jack_P_1P
1Password Team
1Password TeamHi @deborahlynne:
If you're seeing "Looking for 1Password helper", it's likely that you still have our older classic extension installed. 1Password 8 doesn't support that extension, only our newer one, 1Password in the browser. You can get it here: Get started with 1Password in your browser
After adding it to Chrome, choose the puzzle piece in Chrome, then "Manage extensions". Remove "1Password extension (desktop app required)". Let me know how you get on with that!
Jack
