Forum Discussion

Former Member

4 years ago

Restoring vault after a clean system install

I recently had to wipe my MacBook Pro, do a clean system install, and update from High Sierra up to Catalina 10.15.7. I've reinstalled and logged back into 1Password7 with my master password, but ...

1P_Dave

Moderator

3 years ago

@Judymf

I'm sorry for the frustration. I recommend sending an email to support+forum@1Password.com so that our concierge team can work with you to get 1Password working on all of your devices. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

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I need real basic “how to get started”. Why must I enter my 1P password every time I need a password? Why are there multiple entries for login sites? I’m either overthinking this program or it is way too complicated for a non-tech user.

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1Password Version: 8
\nExtension Version: Not Provided
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\nReferrer: forum-search:https://1password.community/search?Search=Looking%20for%201P%20for%20Dummies

"},"Conversation:conversation:54143":{"__typename":"Conversation","id":"conversation:54143","solved":false,"topic":{"__ref":"ForumTopicMessage:message:54143"},"lastPostingActivityTime":"2023-01-24T06:13:20.000-08:00","lastPostTime":"2023-01-24T06:13:20.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:54143":{"__typename":"ModerationData","id":"moderation_data:54143","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:54143_1":{"__typename":"Revision","id":"revision:54143_1","lastEditTime":"2023-01-22T16:26:10.000-08:00"},"ForumReplyMessage:message:54146":{"__typename":"ForumReplyMessage","id":"message:54146","conversation":{"__ref":"Conversation:conversation:54143"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:54143/message:54146","revisionNum":1,"uid":54146,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Looking for 1P for Dummies","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:54146"},"parent":{"__ref":"ForumTopicMessage:message:54143"},"body":"

@Judymf

\n\n

-Dave

","body@stringLength":"557","rawBody":"

@Judymf

\n\n

-Dave

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