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Anonymous's avatar
Anonymous
4 years ago

"Looking for 1Password helper" Chrome extension issue

I just installed the 1Password extension on Chrome (Version 97.0.4692.71 (Official Build) (64-bit)) on a computer running Windows 10 Pro. I've used 1Password before on another computer plus my phone....
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Anonymous's avatar
Anonymous
4 years ago

Hey @bstep, hope you're doing well. The 1Password extension helper is a component that is required in order to run the classic extension. However, we do have a new extension available, and it sounds like this is what you have installed in Microsoft Edge. Let's help you get the new extension in Chrome as well.

Here are the steps I'd like for you to follow:

  1. Copy and paste chrome://extensions/ to your address bar in Chrome.
  2. Look for 1Password extension (desktop app required).
  3. Click to remove it.
  4. Install our new extension via the Chrome Web Store: https://chrome.google.com/webstore/detail/1password-%E2%80%93-password-mana/aeblfdkhhhdcdjpifhhbdiojplfjncoa?hl=en

Here's more info about our new extension: https://support.1password.com/getting-started-browser/

After the new extension has been installed, please sign in and test things out. Let us know if you have any other questions!