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Forum Discussion
Former Member
4 years agoLooking forward to better integration with masked emails
I recently moved to Fastmail, partly because of the integration with 1Password.
The actual feature works great - the emails get forwarded immediately, and as far as I can tell, they stop coming wh...
ag_chantelle
1Password Team
4 years ago@Shruggie
Thank you for taking the time to share your feedback. I have a few questions regarding your initial feedback:
For one thing, I still haven't seen the "create masked email" feature on iOS. My iPhone is where I intended to use the feature since multitasking over to Fastmail is tedious on mobile, so this is disappointing.
Where exactly are you hoping to create masked emails on iOS? Is it specifically when setting up an app, or when you're using your browser. The Fastmail integration is built in with the new version of 1Password for Safari. Do you have the extension enabled?
On Firefox on desktop, where it does work, it keeps disappearing. I have to log on to my account and manually add it whenever this happens. There's no error, there's no warning - it just stops working, and everything looks like it never existed in the first place.
We haven't heard of this behaviour from any of our other users. Have you noticed anything in particular that affects integration between 1Password and Fastmail - like a browser or extension update? When checking integration, does it show it has not been enabled on both 1Password and Fastmail?
Finally, I am really surprised that there is no option to create a masked email address from the + menu in the app. Wouldn't this be a prominent place one looks for this feature? I mean - the email field in the browser is perhaps just as obvious, but it took me quite a while to find out that that this is the ONLY place you can create it.
I definitely agree, we can improve here as I can see the value of being able to create a masked email directly in the desktop client. While I can't say for sure when or if this will be available, I've shared your feature request with the appropriate team so they can take it into consideration.
Anyway, the v8 mac app looks excellent; it's much faster and native-looking than Electrons reputation would have it be, and the iOS apps are stable as rocks as always, so I'm sure you'll figure this integration out in the end as well!
We appreciate your kind words and are always elated to hear the love for 1Password 8 that many of our users have developed since starting to use it. I do hope we can work together to manage some of these friction points you've mentioned with Fastmail.