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Mac beta 8.10.7 (81007001) introduced severe bug, keeps crashing/closing
Hi,
ever since I updated to 8.10.7, the 1P app does not stay active in the background when closing the window. I notice it immediately because the browser extension locks itself down when I close 1P desktop (as if there was no connection to the desktop app). When opening 1P again, it asks for my master password, and immediately closes the window upon entering the password. I have to re-open it 2-3 times before it finally stays open. Only to "crash" again when I close the window. Rinse and repeat.
As a workaround, I have to keep the 1P window open at all times.
Since this appeared immediately after updating to 8.10.7, it's most likely not a local issue with my computer, but a bug introduced in the new version.
1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: 13.3.1
Browser:_ Chrome
14 Replies
1P_Dave I don't think this is just a feature/design issue. Have you read the part where I have to re-open the app multiple times because it automatically closes again as soon as I enter the master password?
- Open 1P
- Enter Master
- Window immediately closes
- Rinse and repeat
It finally stays open after 2-3 attempts. Note that the window closes automatically, unwanted, without me clicking the close button.
Just flagging this piece again because that sure as hell is a bug :)
- 1P_Dave
Moderator
Thank you for the reply. For now, you'll need to keep "Keep 1Password in the menu bar" turned on for the 1Password app to continue running in the background after the main window is closed. While I can't promise anything specifically, our developers are looking into refining this behaviour for the future and providing more options for those who'd like to see 1Password stay open but not visible in the menubar.
-Dave
ref: dev/core/core#9557
Hi 1P_Dave,
I can confirm the issue goes away when I turn on the menu bar icon. As soon as I disable it, the issue returns. So it must be related to that option.
I will keep it enabled for now.
Thanks
- 1P_Dave
Hello cryptochrome! 👋
I'm sorry to hear that the 1Password app isn't staying open on your Mac. Can you double-check the following:
- Open and unlock 1Password for Mac.
- Click on 1Password next to the  in the menu bar.
- Click on Settings.
- Click on General.
- Make sure that "Keep 1Password in the menu bar" is turned on.
Once this option is turned on are you still able to reproduce the issue? If you are, or if the option was already turned on, then can you restart your Mac to see if that improves the situation?
-Dave
