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adam1991's avatar
adam1991
Frequent Contributor
3 years ago

Mac desktop 7.9.5 beta 1 not filling in email field on specific page

The page in question:

https://salesportal.efi.com/

I don't know when this started, but it was a little while back. So today I finally updated from 7.9.5 beta 0 to beta 1 to see if it changed. Nope; it still happens. 1P happily fills in the password, but not the email field.

1Password 7
Version 7.9.5.BETA-1 (70905001)
1Password Beta

Using Edge Version 100.0.1185.44 (Official build) (x86_64), but this has been happening over several Edge updates.

1Password Version: 7.9.5.BETA-1
Extension Version: 4.7.5.90
OS Version: Mac OS 10.14.6

browser extension

2 Replies

  • adam1991's avatar
    adam1991
    Frequent Contributor
    3 years ago

    thanks.

    Right after I posted that I updated from OS 10.14 to the current iteration of OS 12, and as a result got the opportunity to try 1P v8.

    Good news: 1P v8 works in this circumstance.
    Bad news: 1P v8 stinks (reasons outlined in a different post). I quickly went back to 1P v7.

    And for whatever reason, I'm not interested in 1P for the browser. I do hear it has better integration now with the desktop app, but I'm a creature of habit. The desktop app and classic browser extension work great; there's nothing to fix.

  • Nhat_Nguyen's avatar
    Nhat_Nguyen
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello adam1991,

    Since we no longer release new updates for the classic extension, please consider trying the new 1Password, and it should fill correctly for you.

    1. Right-click the 1Password classic extension icon "Remove from Microsoft Edge" > Go here to install the latest 1Password for the browser.

    2. Go here to upgrade the 1Password desktop app to version 8.

    3. Give your computer a restart to ensure no pending process prevents 1Password from connecting with the browser, and try 1Password to fill in your website.