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FRA's avatar
FRA
New Contributor
3 years ago

Mac mouse locked

My friend and I have both moved from LastPass to 1Password over the past week. My transition (MacBook Pro 2021) was relatively painless, my friend has hit problems (iMac 24" M1 chip). Her mouse ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello FRA! 👋

I'm sorry that your friend's mouse isn't working. Can you clarify a little further as to why you think that 1Password is involved with the issue? If you force quit 1Password then does the issue continue: How to force an app to quit on your Mac - Apple Support

If your friend boots her Mac into Safe Mode then does the mouse work there? You can find safe mode instructions here: Start up your Mac in safe mode - Apple Support (CA)

I look forward to hearing from you. 🙂

-Dave