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Forum Discussion
Mac mouse locked
My friend and I have both moved from LastPass to 1Password over the past week. My transition (MacBook Pro 2021) was relatively painless, my friend has hit problems (iMac 24" M1 chip).
Her mouse ...
Hello Dave
Thank you so much for this prompt and sympathetic response. More evidence that the 1Password team is VERY user friendly and supportive.
My friend said she had just finished installing 1PW 8, went out (without shutting down her Mac), and when she came back the mouse was not functioning. When she rebooted there was a system message that 1Password items had been added in the background.
Circumstantial evidence, I know, but everything was working perfectly until she installed 1Password 8.
Good point about Safe Mode, which I should have thought of checking. I am trying to contact her to talk her through doing this and will keep you posted.
