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Forum Discussion
Mac Touch ID cannot check TID option in settings. Works in Sonoma
During July Touch ID wasn't reliable. It was set for 30-THIRTY days. It was perfect in Sonoma 14.5 and other apps. Not 1pw.
I tried the 3 basic CHAT (intelligence??) options. After adding a 2n...
1P_Dave
Moderator
ModeratorHello ClickCardo! 👋
I'm sorry that you're unable to turn on Touch ID for 1Password on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/147381/mac-touch-id-cannot-check-tid-option-in-settings-works-in-sonoma
- Your forum username:
ClickCardo - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
