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Former Member's avatar
Former Member
4 years ago

macOS / Edge extension stuck on syncing / opening after v8 upgrade

Hi. I've been having multiple issues across devices. I've just re-installed version 8 on my iPhone 12 Pro running latest IOS 15 and on my Mac Mini running latest MacOS (Monterey 12.5). Synchronisa...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey @jpcraig40585, it sounds like the extension is having a hard time communicating with the 1Password app in order to unlock in Edge. Can you try the following to help with it?

  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Fully quit 1Password app and browser.
  4. Restart the 1Password app and then open browser.
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
  6. Under General, re-enable "Integrate with 1Password app".
  7. Test things out with the extension.

Let me know how it goes.