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Forum Discussion
MacOS Chrome Extension keeps opening endless login tabs
1Password for Mac 8.7.0 on Chrome 101.0.4951.54 (Official Build) (x86_64), latest extension
I cannot use the 1Password Chrome Extension as it keeps opening endless sign-in (login) Tabs. I had to force kill my browser and hack my way around to stop it from opening these new tabs. Also, before that I wasn't able to click anything when generating new passwords (the "suggest" prompt appeared but it wasn't clickable), and when generating a new password manually via the extension it didn't copy in order to paste.
I moved everything over from F-Secure as their password manager is becoming a weird mess of Norton-style security theatre and clickbait. But at the moment 1Password looks the same to me, despite paying for both. Whatever I do I have to click 5 times between dozens of options when all I want to do is to generate and save passwords and not use Chrome - but it looks like all password vendors beg users to please just use Chrome and leave them alone.
1Password Version: 8.7.0
Extension Version: Latest
OS Version: macOS 11.6.5 (20G527
23 Replies
steph_giles1Password Team
Hey lalsimmons,
I believe this issue has now been fixed so I'm sorry to hear you are still running into it. Can you send over a console log from your browser as well as a diagnostics report so our team can do some further investigation:
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Is there any update on this ticket? This issue makes 1password close to useless as any adds or edits go into this loop. I have a hard time understanding how this isn't important as so many people use Chrome and Macs for both work and personal use. Your workaround is not helpful if you have multiple computers.
- steph_giles
Hey @viking1978,
I'm sorry for the disruption, I can't guarantee a timeframe I'm afraid but I will add your case to the affected users. Can you give Joy's steps a try and let me know if you are then able to continue working in Chrome?
Let me know how you get on!
@brconflict Sorry for the trouble you are having with 1Password in your browser. This is indeed a known issue with accounts waiting on multi-factor authentication. Our development team is aware of the problem, and they are working on a fix for it.
For now, I recommend this workaround to resolve the issue:
- Open your browser and go here: https://my.1password.com/signin%C2%A0%3E Sign in to your 1Password account > Turn off 2FA to your account.
- Close and open your browser.
- Right-click the 1Password icon in the browser toolbar and select Settings.
- Scroll down to "Integrate with 1Password app" at the end of General section and toggle it off > Scroll down to "Accounts & vaults" > Sign out of your account.
- Turn on 2FA again > Sign in again.
Once that's done, please restart your computer to ensure no pending process prevents 1Password from connecting with the browser. When your computer is back on, turn on the "Integrate with 1Password app" setting again. If you're asked to authenticate with 2fa at any point, please do so.
Let us know if you need further help!
We ran into this today for several users, but using Chrome on Windows (Chrome: Version 105.0.5195.102 (Official Build) (64-bit)) Windows 19044.1889, Windows Feature Experience Pack 120.2212.4180.0). Managed to hack around it to solve but not easy to do. I could not find another article referencing this issue for Windows, so posting here. When is the ETA for a fix ?
