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NAK99's avatar
NAK99
New Contributor
20 days ago

macos ipassword 8 update zip file issue

I can download the 1pw v8 zip file from the website, but when I try to unzip with winzip I get 

and when I try to extract with Archive Utility I get 

What can I do to get V8 and upgrade?

Thanks!

macos

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    18 days ago

    Hello NAK99​! 👋

    I'm sorry that you're running into trouble when installing 1Password, the screenshots definitely don't look right. I recommend that you move any current 1Password .ZIP folders or installer to the trash. Then, restart your Mac and download a fresh installer from this specific page: 


    I recommend that you use the built-in macOS Archive Utility rather than using WinZip. If you see the same message with the newly downloaded installer then do you have any browser extensions or security software on your Mac that might be scanning and modifying downloaded files like 1Password's installer? 

    -Dave

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I can download the 1pw v8 zip file from the website, but when I try to unzip with winzip I get 

and when I try to extract with Archive Utility I get 

What can I do to get V8 and upgrade?

Thanks!

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I can download the 1pw v8 zip file from the website, but when I try to unzip with winzip I get 

and when I try to extract with Archive Utility I get 

What can I do to get V8 and upgrade?

Thanks!

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macos ipassword 8 update zip file issue","moderationData":{"__ref":"ModerationData:moderation_data:155886"},"body":"

Hello NAK99​! 👋

\n

I'm sorry that you're running into trouble when installing 1Password, the screenshots definitely don't look right. I recommend that you move any current 1Password .ZIP folders or installer to the trash. Then, restart your Mac and download a fresh installer from this specific page: 

\n\n


I recommend that you use the built-in macOS Archive Utility rather than using WinZip. If you see the same message with the newly downloaded installer then do you have any browser extensions or security software on your Mac that might be scanning and modifying downloaded files like 1Password's installer? 

\n

-Dave

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