MacOS Proxy Issue

@hstenzel

I'm happy to hear that everything is working again, thanks for confirming. I believe that the updater should work normally going forward but please let me know if that doesn't happen. 🙂

-Dave

UPDATE: It is working as of 1Password for Mac 8.10.20 (81020036)

However, be warned that the automatic update is also broken by the proxy issue. Furthermore, it said that there was no update, not that it could not check for an update.

I'm still seeing problems with 1Password 8 related to proxies. Is there an update on this issue?

1Password for Mac 8.10.7 (81007041)

Thank you

@hstenzel

We're still testing the fix in the nightly version of 1Password for Mac. If you're willing to help us test to see if the changes made will resolve the proxy issue in your case then you can switch to the nightly by following these steps:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click on Settings.
4. Click on Advanced.
5. Switch the release channel to "Nightly".
6. Click on About.
7. Click on Check for Updates.

Once the update is complete and you've restarted the 1Password app let me know if you still see the issue. 🙂

-Dave

Is this fixed in production now? I see the Production channel of 1Password for Mac is above the success reported above yet I'm still experiencing problems with 1Password 8 and proxy.

Thanks in advance for clarifying!

--Harley

@mxw

We have indeed included improvements to proxy support in the latest nightly version of 1Password for Mac, thank you for letting us know that the improvements helped in your situation. 🎉

If testing in the nightly goes well we'll roll out the improvements to the production version as soon as possible. 🙂

-Dave

ref: dev/core/core#15728

As of NIGHTLY channel release 1Password for Mac 8.10.7 (81007019) this is now fixed for me.

I use automatic proxy configuration using PAC file URL within the system settings.

In the log files, I now see "selected HTTP proxy to use" rather than "skipping proxy returned by PAC since we couldn't connect to it"

Hi GreyM1P I just tried using 1Password for Mac 8.9.10 with Cisco AnyConnect Secure Mobility Client 4.10.05111. It still fails when the VPN is connected. I'm happy to retry and provide logs anytime.

ERROR 2022-11-16T09:36:35.432 tokio-runtime-worker(ThreadId(5)) [1P:foundation/op-proxy/src/lib.rs:255] proxy test network connection failed: error sending request for url (<redacted URL>): operation timed out
INFO 2022-11-16T09:36:35.433 tokio-runtime-worker(ThreadId(5)) [1P:foundation/op-proxy/src/apple.rs:348] skipping proxy returned by PAC since we couldn't connect to it: Network(Network(error sending request for url (<redacted URL>): operation timed out))


Hi all. We've made some progress in dealing with proxies during the authentication process, so if you could try the latest Nightly version of 1Password to see what happens, that would be a huge help.

Switch to the Nightly version by opening 1Password's Preferences > Advanced > Release channel: Nightly.

Please let me know how you get on, or if you have any questions. :)

— Grey

This is still broken, I see the errors for it:

```
ERROR 2022-10-17T17:01:16.059 tokio-runtime-worker(ThreadId(3)) [1P:foundation/op-proxy/src/lib.rs:245] proxy test network connection failed: error sending request for url (): operation timed out
INFO 2022-10-17T17:01:16.059 tokio-runtime-worker(ThreadId(3)) [1P:foundation/op-proxy/src/apple.rs:329] skipping proxy returned by PAC since we couldn't connect to it: Network(Network(error sending request for url (): operation timed out))

```

If I disconnect from VPN (where proxy is required) it works perfectly. I can easily download the PAC file using curl or wget, our proxies don't even require authentication. It is just that 1P fails to even try to work with a proxy. If I manually route the traffic for 1P through a proxy using Proxifier it works perfectly, so it is clearly that 1P fails to even support detecting proxies from system settings.

I can't believe they're up to version 8.8 and this is still an issue.
As the IT Manager at my workplace, I can see the traffic logs through our proxy. No traffic is logged while 1Password 8 is attempting to sign in.