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JonasKrausch's avatar
JonasKrausch
New Contributor
3 months ago
Solved

macOS Tahoe - TouchID not working

Hey there, i'm running the macOS Tahoe Beta Build 3 (25A5306g) and encountered a unexpected behaviour: TouchID seems to not work at all. I get the following errors App:  Browser-Plugin (Chrom...
betas
macos
  • JonasKrausch's avatar
    JonasKrausch
    3 months ago

    Hi Trevor,

    actually - I was not really able to reproduce this behaviour.

    I used my Macbook at home once and suddenly everything started working again. Now it also works in the office. I would summarize the fix as: "Remove all devices / docking stations and try-again"

    fyi, when i'm in the office, i'm connected to a Sonnettech-Docking which just provides a 2k-Display, Power and Ethernet.

    -Jonas

1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
3 months ago

Hi JonasKrausch,

Thanks for providing that update! Just out of curiosity, did things start working again while you were still running Beta 3 of Tahoe or had you already updated to Beta 4? Just curious if that might have been part of the fix!

JonasKrausch's avatar
JonasKrausch
New Contributor
3 months ago

I was still running Beta 3.

I'm now on Beta 4 and everything still works as expected.

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Got it, thank you, JonasKrausch! Feel free to update this thread if you run into any other unexpected behavior with 1Password on the Tahoe beta.