Forum Discussion

Former Member's avatar
Former Member
3 years ago

Make sure your device has the correct date and time.

Hi there. I downloaded the trial version of 1password and was setting up my account. but couldn't activate multi-factor authentication becuase of the error messge indicated above. per previous disc...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @mpselvaggio,

Thanks for your question. As Former Member mentioned (thanks 👍), time alignment is very important. You can go to https://time.is/ to compare your system clock to internet time. If it needs adjusting, that should help to solve the problem.

Please let us know if you run into any other troubles.