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robert1p's avatar
robert1p
Super Contributor
11 months ago
Solved

Manage Access of Vault (in Windows app)

After creating a Vault in the 1password window's app, I selected Manage Access (to add some family members). The displayed dialog was a mostly blank; the only thing accessable was the "X" button to ...
windows
  • robert1p's avatar
    robert1p
    10 months ago

    FYI: It turns out that I had "offline items" in my account.  I was directed on how to deal with them; and afterwards, the dialog was displayed properly.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
11 months ago

Hello robert1p! 👋

I'm sorry that you're running into trouble when managing access to a vault. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

Make sure that nothing sensitive is visible in the screenshot. I look forward to hearing from you.

-Dave