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robert1p
Super Contributor
7 months ago
Solved

Manage Access of Vault (in Windows app)

After creating a Vault in the 1password window's app, I selected Manage Access (to add some family members). The displayed dialog was a mostly blank; the only thing accessable was the "X" button to ...
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robert1p's avatar
robert1p
Super Contributor
7 months ago

Here it is. The screenshot is slightly larger than the actual dialog. But as you can see, it is mostly just blank.

BTW: The dialog looks the same on other Vaults I created in the past.

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Access of Vault (in Windows app)","id":"message:137426","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:137426","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:17180"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:137426"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:137426"},"body@stripHtml({\"truncateLength\":200})":" After creating a Vault in the 1password window's app, I selected Manage Access (to add some family members). The displayed dialog was a mostly blank; the only thing accessable was the \"X\" button to ...","body@stringLength":"493","rawBody":"

After creating a Vault in the 1password window's app, I selected Manage Access (to add some family members). The displayed dialog was a mostly blank; the only thing accessable was the \"X\" button to close the dialog. (Thus, I had to log onto the web site to add the family members.) Is this a known issue?

\n\n
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1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: Windows 10 22H2
\nBrowser: Not Provided

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After creating a Vault in the 1password window's app, I selected Manage Access (to add some family members). The displayed dialog was a mostly blank; the only thing accessable was the \"X\" button to close the dialog. (Thus, I had to log onto the web site to add the family members.) Is this a known issue?

\n\n
\n\n

1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: Windows 10 22H2
\nBrowser: Not Provided

"},"Conversation:conversation:137426":{"__typename":"Conversation","id":"conversation:137426","solved":true,"topic":{"__ref":"ForumTopicMessage:message:137426"},"lastPostingActivityTime":"2025-02-16T10:14:37.285-08:00","lastPostTime":"2025-02-16T10:14:37.285-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:137426":{"__typename":"ModerationData","id":"moderation_data:137426","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:137426_1":{"__typename":"Revision","id":"revision:137426_1","lastEditTime":"2025-01-16T13:41:38.000-08:00"},"ForumReplyMessage:message:137428":{"__typename":"ForumReplyMessage","id":"message:137428","conversation":{"__ref":"Conversation:conversation:137426"},"author":{"__ref":"User:user:17180"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:137426/message:137428","revisionNum":1,"uid":137428,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Manage Access of Vault (in Windows app)","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:137428"},"parent":{"__ref":"ForumTopicMessage:message:137426"},"body":"

Here it is. The screenshot is slightly larger than the actual dialog. But as you can see, it is mostly just blank.

\nBTW: The dialog looks the same on other Vaults I created in the past.

\n\n

","body@stringLength":"561","rawBody":"

Here it is. The screenshot is slightly larger than the actual dialog. But as you can see, it is mostly just blank.

\nBTW: The dialog looks the same on other Vaults I created in the past.

\n\n

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FYI: It turns out that I had \"offline items\" in my account.  I was directed on how to deal with them; and afterwards, the dialog was displayed properly.

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