Forum Discussion

Former Member's avatar
Former Member
5 years ago

Master Password not accepted on Android

Hi, I have had no issues with 1password until recently. It does not accept my Master Password on my Android phone even though I know it is correct. I did a copy and paste as well so I know it is in correctly. how do I sort this?

1Password Version: 7.7.6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:https://1password.community/search?Search=master%20password

android

3 Replies

  • Former Member's avatar
    Former Member
    5 years ago

    @Vic1:

    Thank you for the additional information. Can you confirm also what sync method you are using?

  • Former Member's avatar
    Former Member
    5 years ago

    Hi, this started I think when I downloaded an upgrade on my mobile.

  • Former Member's avatar
    Former Member
    5 years ago

    Hi @Vic1!

    When did this start happening exactly? Was there an update on your device perhaps, or a change in your sync method?