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Forum Discussion
messy OS update caused no access to 1P on Mac
had latest version of OS12 on my Mac during which had 1P on Mac and iPhone, discovered that 13.1 had been automatically installed on Mac and with help of Apple support reverted to OS12 briefly but fi...
1P_Dave
Moderator
ModeratorThank you for the reply. So that I can better understand the situation, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/139313/messy-os-update-caused-no-access-to-1p-on-mac#latest
- Your forum username:
marcdz - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
