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Anonymous's avatar
Anonymous
4 years ago

Microsoft 365 MFA Autofill

Hello, I'm not sure about anyone else but logging into Microsoft 365 with OTP Codes is hit and miss all the time with 1password. Not sure why it works sometimes and other times it does not. Is any...
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Anonymous's avatar
Anonymous
4 years ago

Hey @ITSourcePro ,
There are many ways to record videos of your screen, but it would be more helpful if you can grab the page's structure for us when the issue occurs:

  1. When 1Password fails to autofill your 2FA code, stay on the page.
  2. Right click the 1Password icon on the top right corner of your browser.
  3. Select "Help" -> "Collect Page Structure".
  4. Send the page's structure to us via email to mailto:support+x@1password.com with a short description and a link to this discussion here.

Another thing to notice is if the issue occurs when Microsoft's login page is in English or in another language - that might affect autofilling.
Keep us posted.