Microsoft Edge on macOS extension not working

wintech147:

Thank you for the additional details! Can you please send us https://1password.community/discussion/comment/599824/#Comment_599824 so we can take a closer look for you?

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Sure thing! Essentially the extension in Edge just does nothing when you click on it but shows the little lock icon even though the macOS desktop app is unlocked and working from the menu bar no problem. I can click on the extension icon all day long and it does nothing. I even tried turning it off and back on, removing and reinstalling, no difference.

Then if I close the macOS desktop 1Password app (completely quit) and click on the extension in Edge it then works but goes to the extension login page. I open the desktop app again and the extension stops doing anything again and is still locked.

Hi wintech147!

I very much live in the Microsoft world so I quickly installed Microsoft Edge along side my beloved 1Password however the extension in Edge will not unlock or open at all when the macOS 1Password app is open.

Can you please elaborate? Do you get an error message at this point, or does the extension unlock forever after you enter your password in it?