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Forum Discussion
svdv
7 months agoNew Contributor
Migration 4 > 7 went wrong
Hi, I migrated my standalone vault from version 4 to a paid version 7 (PC Windows 11) but that goes terribly wrong. I now have a list of passwords in 7, but it is not complete, items are missing. Mo...
- 7 months ago
Hello svdv! 👋
I'm sorry that your migration from 1Password 4 went a little sideways. We have a migrations team that can help you get everything moved over to the latest version of 1Password. Please send an email to support@1Password.com and include a link to this thread.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
1P_Dave
Moderator
7 months agoHello svdv! 👋
I'm sorry that your migration from 1Password 4 went a little sideways. We have a migrations team that can help you get everything moved over to the latest version of 1Password. Please send an email to support@1Password.com and include a link to this thread.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave