Forum Discussion
Migration Incomplete
The number of items in the subscription vault does not match the number in the standalone vault. Why?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
14 Replies
- 1P_Dave
Moderator
@MikeV99
Sounds good. Let us know if you run into any other issues. 🙂
- Former Member
I believe so. Still have a couple of IOS devices to finish.
- Jack_P_1P
1Password Team
Hi @MikeV99:
Glad to hear that you found the answer to your question. Were you able to get everything migrated successfully? Let me know! 🙂
Jack
- Former Member
Nevermind --- found the answer to my encryption question.
- Former Member
I used the Select All, Copy to Vault to get a clean copy. I did not find it amusing that my entire standalone vault was destroyed and the number of items in the Private vault tripled. The only thing that saved me during this 14 day Trial process was Rewind in Dropbox and Backup/Restore. Neither of those capabilities are possible with a family subscription. The lack of 1-2-3 backup with 1PW7 Family is making me very nervous. I am not going to add a family member until I decide what is next. This migration fiasco only amplifies my concern with how vulnerable I am having to depend on a single point of failure ... Agile.
My Windows 1PW7 is still Read Only.
- 1P_Dave
Moderator
@MikeV99
Thank you for the reply. I've merged the two threads that you created in order to reduce confusion.
We do have a guide on our website on migrating standalone vaults to 1Password accounts but in this case I recommend that you work directly with our team over email to finish the migration. Please let me know when you receive the Support ID number after sending in your diagnostics report and I'll be happy to make sure that our team helps you with the migration. 😊
- Former Member
I'll let you know since my 1st try destroyed my standalone vault and put 2 or 3 of each item in PERSONAL.
- Former Member
I am having to start completely over. I ended up having 2 or 3 of the same items trying to fix the copy. I deleted the account and used dropbox to restore my standalone account. I figured it was more current than the last backup. I don't like the migration tool that moves instead of copies. I wish I knew the best way to copy ALL the standalone items into PERSONAL. I am trying to set up a family account.
- 1P_Dave
Moderator
@MikeV99
At the moment 1Password 7 is the current official release of 1Password for the Mac. There's also a beta version of 1Password 8 available that we're hoping to finish and release in the future. If you have a 1Password membership then you'll be able to install 1Password 7 now and 1Password 8 when it's finished and released in the future.
Can the "Personal" vault be renamed? Can items be copied/moved from one vault to another?
The "Personal" vault cannot be renamed because it's the default vault that comes with all 1Password accounts. However you can rename any of the other vaults that you create. You can copy/move items between vaults using this guide: Move and copy items
Let me know if that helps. 😊
- 1P_Dave
Moderator
Hello @MikeV99! 👋
I'm sorry to hear that you're running into an issue when migrating from a standalone vault to a 1Password account. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/127553/migration-incomplete
- Your forum username:
MikeV99
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!