Migration to 1P8 from 1P7 attachments show: "This item has an unsupported field"

harczuk

Thank you for the feedback and kind words, the team is always working hard to make 1Password even more useful and reliable.

If you do decide to upgrade in the future and run into issues then let us know. We're here to help. 🙂

-Dave

I have not upgraded for the common reasons that are posted on this forum. My comment is based that people are still having issues with the upgrade. You don't need to look hard to see these posts.

btw the support is outstanding.

harczuk

Can you clarify a little further which specific issue you're personally running into? I would be happy to help get everything working for you again. 🙂

-Dave

this is upsetting, why are there still problems with this upgrade?

DeeEye

Something is not right here. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. DeeEye
A link to this topic. https://1password.community/discussion/139813/migration-to-1p8-from-1p7-attachments-show-this-item-has-an-unsupported-field#latest

This will help us connect the dots as they say.

I let the migration run over night. Not one attachment moved across. Please help!

This is what I see - still going, but not 1 attachment so far is accessible on 1P8 on iPhone

btw, this is quite an opaque process - no progress meter or any transparency how much migration activity remains. not one attachment is available in 1P8 on my iPhone after 1h 15m.

I have 1P7 and 1P8 on my mac open - says "waiting for data to be moved. don't quit this app"

when I open 1P8 on my iphone, i can see the attachments but it says "file missing"

back to my question: how long does it take to migrate 136mb of data? been 1h so far, seems abnormal and concerning

thanks 1P_Dave yes I am looking at 1P in browser.
I am still migrating so I have not yet opened 1P8 on my Mac. It says "Moving your data..this could take longer if you have a lot of file attachments"
how long should this take? my total vault size is only 136mb
I already see all my items in 1password.com browser version, just not the attachments